What to expect when working with us.
When you call East Coast Window Cleaning, a friendly, experienced client service representative will answer to help you choose the best service bundle for your home and budget. They will then schedule your appointment.
On the day of your appointment you will be greeted by a team of our and fully-trained window cleaning technicians, who will be in full uniform (teal polo shirts and cap with our logo and khaki shorts). Our team introduce themselves to you by name, and with a warm handshake, provide you with an overview of how your home’s glass will be rejuvenated. A crew for the interior windows unload equipment and ladders from one of our fully lettered company vehicles, and suit up with a full set of excellent condition precision German-engineered tools. They will use Shoe Covers and drop cloths when inside your home.
The exterior crew will use our Pure Water technology system to provide you with the latest, most environmentally friendly, way to clean exterior windows. This system cleans the window with pure water, dries streak-free, and no residue. Our crew leaders are trained to determine whether your windows will need extra attention by scraping excess glue tape or paint, or require window restoration from oxidation, or hard water stains. At this point one of our crew leaders will let you know if either of theses services are required to restore your windows. We can perform these services for you on the same day in most cases.
Using powerful, but environmentally friendly window cleaning tools and the steady hand of a trained technician, they will restore not just your glass but also your window frames and window sills, giving your home a just-like-new feeling.
When they’re done, they’ll will inform you that the cleaning was completed as promised, and invite you to inspect their completed work in full, and provide you with your invoice. Once you’ve signed off on it and , they will load their equipment and tools back in the vehicle, and wish you well, until they see you again in a few months for your next scheduled cleaning.
If you’re not home, you will receive a courtesy text to your cell phone letting you know that the work has been completed, and inviting you take a look when you get home to make sure you are completely satisfied.
After years, we’ve learned a lot about what you really need from your window cleaning professional, and we have developed East Coast Window Cleaning into the type of company you can count on to meet and exceed those needs. As a result, our prices may be higher than some of our competitors, while still remaining fair.
Don’t just take our word for it…
“East Coast Windows have come to my home 3 times so far. The first time, they cleaned all the windows on the inside and the outside and the second time they cleaned the windows on the outside plus my screened in porch area that has EZ Breeze panels, which are difficult to clean and reinstall, and the last time was yesterday when I had them clean very tall windows and high cabinets in my kitchen along with many EZ panels.
They are thorough, professional, wear booties and take care of all of my possessions while moving my furniture. I am very relaxed while they are here, I trust that they know what they are doing.”
Kathy B, Milton, DE
via Google Reviews
