Privacy Policy
East Coast Window Cleaning
Website: https://www.eastcoastwindowcleaning.com
Effective Date: March 30, 2026
Introduction
This Privacy Policy explains how East Coast Window Cleaning (“we,” “us,” “our”) collects, uses, protects, and shares information when you visit our website https://www.eastcoastwindowcleaning.com, contact us, or request a quote.
Types of Information We Collect
We may collect the following information when you contact us or request services:
- Contact information: name, email address, phone number
- Service information: address/location where service is requested, and details you provide in your message/request
- SMS consent information (if you opt in): your phone number and your opt-in/consent status
How Information Is Collected
We collect information in the following ways:
- When you submit information through our website forms (e.g., Contact Us / Request a Quote)
- When you contact us by phone, email, or text message
- Automatically through basic website technologies (e.g., cookies/log data) that help the website function and improve performance (you can control cookies via your browser settings)
Purpose of Data Collection (How We Use Your Information)
We use the information we collect to:
- Provide quotes and deliver requested services
- Schedule appointments and send service updates
- Respond to inquiries and provide customer support
- Communicate about our services, VIP membership, promotions, or offers where permitted by law and your choices
Data Security Measures
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, improper use, alteration, or disclosure. However, no website or internet transmission is 100% secure.
Data Sharing Practices
We do not sell, rent, or trade personal information collected through our website.
We may share limited information only when necessary to operate our business, for example:
- With service providers who help us run our website, manage communications, or deliver services (they are expected to protect your data and use it only for providing services to us)
- If required to comply with legal obligations or to protect rights, safety, and security
Mobile opt in: SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Text Messaging (SMS) Privacy
If you provide your mobile number and opt in, we may send SMS messages related to customer care and/or marketing, including conversational, informational, and promotional messages such as: quote follow-ups, scheduling, appointment reminders, service updates, VIP membership updates, and customer support.
- Message & data rates may apply
- Message frequency may vary
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us using the information below
Your Rights & Choices
Depending on your location and applicable laws, you may have the right to:
- Request access to the personal information we have about you
- Request corrections or updates to your information
- Request deletion of your information (subject to legal/operational requirements)
- Opt out of promotional communications
- Withdraw SMS consent at any time by replying STOP
Contact Information (Privacy Questions)
If you have questions about this Privacy Policy or your information, contact us at:
East Coast Window Cleaning
34428 Retz Ln, Lewes, DE 19958, United States
Phone: 302-644-9588
Email: pe**@*********************ng.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
